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      • SM Forum: SIAM
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      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
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Latest News

ITSM2020: transforming conference delivery

On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our

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December 17, 2020
New insight and experience on the itSMF UK Board

itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while

Read More
September 16, 2020
Headline news: we are open for business

I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be

Read More
July 16, 2020
Opportunity to join the itSMF UK Board

Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have

Read More
July 3, 2020
Online ITIL 4 simulation: join our pilot!

With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as

Read More
May 4, 2020
ITSM2020: Bringing the community back together

COVID-19 has changed everyone’s plans and strategies this year, and we know that our members have faced unprecedented challenges in

Read More
April 20, 2020
Our Masterclass Events are going Online!

In line with Government guidance, we’ve unfortunately had to postpone a number of our upcoming physical events to ensure the

Read More
March 26, 2020
Event in action photo
Coronavirus (COVID-19) – message from the Chair

I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have.  For

Read More
March 10, 2020
Member Engagement Manager – employment opportunity at itSMF UK

itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the

Read More
February 21, 2020
ITIL 4 and Problem Management – a new paper from itSMF UK

Problem management is one of the most significant challenges facing ITSM practitioners today. At a recent itSMF UK SIG Focus

Read More
February 13, 2020
Bridge in London
ITSM2020 – call for presentations

The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes

Read More
January 21, 2020
itSMF UK By-Laws: give us your feedback!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us

Read More
December 3, 2019
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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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