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Latest News

itSMF UK Youth Cabinet: could this be you?

itSMF UK has launched its Youth Cabinet as a dedicated voice for young professionals (aged 18-30), helping to make ITSM

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April 20, 2026
Announcing the ITSM26 keynotes

We’re just days away from announcing the agenda for ITSM26, and it’s shaping up to be an exceptional event. In

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April 16, 2026
Change Enablement: what are your views?

Following a pattern established with earlier papers, we are seeking volunteers to participate in a one-hour interview on Change Enablement!

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March 24, 2026
ITIL Performance Benchmarking: building together

We’d like to invite itSMF UK members to take part in the first international ITIL Performance Benchmarking survey.

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March 3, 2026
Super Early Bird discount ending soon.

Less than four weeks left to book your Super Early Bird place at ITSM26, our annual Conference and Awards.

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February 9, 2026
Armed Forces CoP gets a makeover

Our popular Armed Forces Community of Practice has been renamed the Defence CoP to reflect a broader remit.

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January 28, 2026
New Vice Chair and Board reshuffle for 2026

itSMF UK Chair Claire Drake has announced a new line-up for the Board, following their planning meeting in December.

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January 21, 2026
ITSM26: we need you as a speaker!

The Call for Speakers for ITSM26 – the itSMF UK Annual Conference and Awards – is now open!

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December 17, 2025
Season’s greetings & office opening hours

A big thank-you to all our members and partners for your engagement and support during 2025.

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December 17, 2025
Check out the latest issue of ServiceTalk!

Download the new issue of our member magazine.

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November 18, 2025
PSMA25 – Congratulations to our winners and finalists!

A big thank you to all the nominees, finalists, proposers and judges who participated in PSMA25.

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November 12, 2025
Announcing our line up of ‘signature’ events for 2026!

For 2026 we’re delighted to announce a programme of 12 signature events, many of them in-person at exclusive venues.

Read More
November 10, 2025
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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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