itSMF UK delivers a broad range of events for our members including masterclasses, regional meet-ups, service management forums, webinars and our Annual Conference & Awards. Below you’ll find an overview of each event type and links to further information.
itSMF UK Events: a new line-up!
itSMF UK are rolling out a range of new events to keep pace with the evolving requirements of our members. You can view our complete Event Schedule for 2020 via the link below – or browse our Events Calendar here.
Annual Conference & Awards
Our flagship conference takes place in November and features inspiring keynotes, educational breakouts, interactive workshops, exhibition area and networking opportunities. We also take the opportunity to celebrate industry expertise and achievements with our Professional Service Management Awards dinner!
Our 1 day masterclasses take a fresh approach to the challenges faced by today’s ITSM practitioners. Covering a range of subjects, they are created and facilitated by experienced facilitators from within the industry, providing real-world guidance and practical advice.
Service Management Forums
ITSM is developing at a relentless pace, and keeping track of new solutions and methodologies is no mean feat. Our Service Management Forums provide the information, contacts, and insight to help you identify the tools and best practices you need, all under one roof. Each event will focus on a particular area of service development – with presentations from key industry leaders and service providers.
Regional Member Meet-ups
Our member networking events take place throughout the regions – London and South East, South West and Wales, Midlands, North, Scotland and Northern Ireland. These events provide a great opportunity to link up with other professionals to discuss burning service management issues in a relaxed environment, and all Member Meet-ups are open to ALL members, wherever you are based.
Special Interest Groups - SIGs
Our Special Interest Group (SIG) Focus Days allow likeminded members to meet up to share their experiences and develop new ITSM guidance – a great way to tackle challenging service management themes. Our current SIGs are Service Transition, Continual Service Improvement, Service Design, Problem Management, Service Integration (SIAM), and Service Level Management.
Our latest addition to the event schedule is an exciting new programme of webinars – the best of our speakers and thought leaders coming straight to your desk. Each event will feature a one-hour presentation or interview on a key industry topic. Join them on the day, or catch up with the event recording at your leisure!