itSMF UK delivers a broad range of events for our members including masterclasses, regional meet-ups, service management forums, webinars and our Annual Conference & Awards. Below you’ll find an overview of each event type and the differences between them.
itSMF UK Events:
a new line-up!
itSMF UK are rolling out a range of new events during 2019 and 2020. You can view our complete 2019 and 2020 Event Schedules via the link sbelow – with a quick guide to some of the topics and forums available.
Annual Conference & Awards
Our flagship conference takes place in November and features inspiring keynotes, educational breakouts, interactive workshops, vendor exhibition and networking opportunities. We also take the opportunity to celebrate industry expertise and achievements with our Professional Service Management Awards dinner!
Masterclasses
Our masterclasses are generally led by an established ‘name’ in service management, and are aimed at those with more knowledge of the subject matter. Masterclasses have an interactive format, exploring key ITSM-related topics, and encouraging attendees to share their own experiences with other delegates.
SMtech Forums
Find the ideal partner to solve your business needs, and without the awkward conversations and endless hours of online research. SMtech events provide the information, contacts, and insight you need, all under one roof. Each bi-monthly event will focus on a particular area of service optimisation and development.
Regional Member Meet-ups
These events provide a great opportunity to link up with other professionals to discuss burning service management issues in a relaxed environment. The current regional areas are London and South East, Midland and East Anglia, South West and Wales, North, Scotland, and Northern Ireland.
Special Interest Groups - SIGs
The primary role of SIGs is to develop thought-leadership and practical guidance in particular focus areas, and to disseminate findings through articles and whitepapers and through presentations at our regional events and annual conference. Our current SIGs are Service Transition, Continual Service Improvement, Service Design, Problem Management, Service Integration (SIAM), and Service Level Management.
Webinars
Our latest addition to the event schedule is an exciting new programme of webinars – the best of our speakers and thought leaders coming straight to your desk. Each event will feature a one-hour presentation or interview on a key industry topic. Join them on the day, or catch up with the event recording at your leisure!