
Online Delivery
29 September, 10:00 – 13:30
Days Hours Minutes Seconds
AI in ITSM: Does size matter?
The impact of AI on service management across the board is clear to see. But how do the benefits and challenges of artificial intelligence vary between organisations of different sizes?
This signature event brings together speakers from enterprise-level, medium-sized and small businesses to compare the effects of AI on their organisations.
Agenda & Presentation Overviews
10.00 – Event opening
10.10 – Presentation 1
10.40 – Presentation 2
11.10 – Break
11.30 – Presentation 3
13.00 – Presentation 4
13.30 – Event close
Why Attend?
- Gain valuable insights from your peers.
- Network with fellow service management professionals.
- Stay up-to-date with the latest trends and best practices.
How much does it cost?
This event is FREE for all itSMF UK members. However, due to anticipated high demand, we may need to limit the number of attendees per organisation. Our goal is to ensure that as many member organisations as possible benefit from this event.
If you are not yet an itSMF UK member, you’ll automatically be shown the individual member annual fee of £165 + VAT – you can find more information about membership benefits and team membership options by clicking here.
Members, remember to log in first to book your place for FREE.
PEOPLECERT ITIL CPD Points
itSMF UK members will automatically earn 4 ‘Community’ CPD points for attending the AI in ITSM event – more details available here.

SPONSOR
Email: [email protected]
Phone: +44 (0) 118 918 6500
