Events

Loading Events

Events Search and Views Navigation

Event Views Navigation

January 2019

SMtech forum – Service Management Solutions

January 29, 2019, 9:30 am - 4:30 pm
Novotel London West, 1 Shortlands, Hammersmith
London, W6 8DR United Kingdom
+ Google Map

Join us on 29th January in London for our first SMtech forum - ‘Service management solutions: I still haven’t found what I’m looking for’. Full event details and agenda to be confirmed soon.

Find out more »

Masterclass – Learning that can be applied: Business & IT-Alignment

January 30, 2019, 9:30 am - 4:30 pm
London (venue TBC) London, United Kingdom
View of the London Eye

Many IT organisations are still struggling to become a service provider unable to deliver consistent quality, whilst the business needs a strategic partner to help shape and realise the future. How good is your IT - in the context of becoming a Strategic Partner to the business?

Find out more »

February 2019

Member Meet-up – Edinburgh

February 5, 2019, 10:00 am - 4:00 pm
Edinburgh (venue TBC) Edinburgh, United Kingdom
Edinburgh at night

Our next free member networking event in Scotland will take place in Edinburgh on 5th February 2019. Full event details and agenda to be confirmed soon.

Find out more »

Masterclass – People Management Skills

February 6, 2019, 9:30 am - 4:30 pm
London (venue TBC) London, United Kingdom
London Eye

All too often, individuals move into management roles with minimal guidance in how to get things done through the teams they are expected to manage and motivate. This masterclass addresses some of the skills, behaviours and strategies required to motivate and manage a team.

Find out more »

Masterclass – Professional Cloud Service Manager

February 12, 2019, 9:30 am - February 14, 2019, 4:30 pm
London (venue TBC) London, United Kingdom
Backdrop of London

ITSM professionals are being challenged to ensure measurable service delivery and management of cloud environments. PCSM is designed to provide the context behind cloud from a non-technical perspective and upskill IT and Service Management professionals to be digital ready!

Find out more »

Masterclass – Major Incident Management

February 22, 2019, 9:30 am - 4:30 pm
London (venue TBC) London, United Kingdom

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

Find out more »

Member Meet-up – Newcastle

February 26, 2019, 9:30 am - 4:00 pm
HMRC Newcastle, Business Events Centre, Benton Park View, Benton Park Road
Newcastle Upon Tyne, NE98 1ZZ United Kingdom
+ Google Map

Our next free member networking event in the North will take place at HMRC offices in Newcastle on 26th February 2019. Full event details and agenda to be confirmed soon.

Find out more »

Masterclass – Designing Your Operating Model using the Operating Model Canvas

February 28, 2019, 9:30 am - 4:30 pm
London (venue TBC) London, United Kingdom

Whether you are designing an IT operating model, a Service Management operating model or an operating model for an individual product or service, the Operating Model Canvas and its accompanying tools will help you.

Find out more »

March 2019

Masterclass – Problem Management

March 7, 2019, 9:30 am - 4:30 pm
London (venue TBC) London, United Kingdom
London Underground

Everything is Problem Management - or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task with few resources to work. This masterclass will show you how to add value in the most difficult of circumstances!

Find out more »

Masterclass – Digital Capabilities Management Model

March 14, 2019, 9:30 am - 4:30 pm
Glasgow (venue TBC) Glasgow, United Kingdom

Digital transformation is changing the paradigm on traditional management practices, disrupting existing and well rooted patterns of working. Join us to explore thought-provoking ideas, challenge widely used principles and draft key questions and answers.

Find out more »
+ Export Events
Scroll to Top