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Sector Spotlight: Service design and community in the healthcare sector

Online Delivery

This sector spotlight highlights some of the most exciting initiatives underway within NHS England and Digital Health and Care Wales, focusing on service desk communities, user-centred design, and working with product teams to deliver new and uplifted services.

Free

SM Forum – SIAM: success factors and future directions

Online Delivery

Service Integration and Management (SIAM) has evolved rapidly over the last decade. This SM Forum brings together an international line-up of SIAM practitioners and advocates to consider the case for SIAM, the key success factors to implementation, and the new standard that will help those looking for a structured approach.

Free