SM Forum

  1. Events
  2. SM Forum

Views Navigation

Event Views Navigation

Today

SM Forum – SIAM: success factors and future directions

Online Delivery

Service Integration and Management (SIAM) has evolved rapidly over the last decade. This SM Forum brings together an international line-up of SIAM practitioners and advocates to consider the case for SIAM, the key success factors to implementation, and the new standard that will help those looking for a structured approach.

Free

Sector spotlight: service management challenges in banking and financial services

Online Delivery

Few industry sectors have felt the impact of the changing business world as much as financial services. In this sector spotlight, we focus on some of the key service management opportunities and challenges facing our banks and financial institutions as they embrace artificial intelligence and digital transformation, respond to the requirement for DORA compliance and […]

Free

XLA24 – Experience Management & XLAs

Mercedes-Benz World Booklands Drive, Weybridge, Surrey, United Kingdom

Experience Management & XLAs - open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!

Free

ITIL Case Study Event 2024

Everyman Cinema Birmingham The Mailbox, 116 Wharfside Street, Birmingham, United Kingdom

Network with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.

Free

SM Forum: Enterprise Service Management in Practice

Online Delivery

This SM Forum views ESM from a number of different perspectives, to help participants understand what it really means to apply service management best practice where it’s needed most. Bringing together practitioners with ESM experience in various industry sectors, it offers a excellent opportunity to review and discuss the key issues involved.

Free

SM Forum: Health & Wellbeing at Work

Online Delivery

Focusing on health and wellbeing at work is essential for maintaining a balanced and productive life. This event will focus on topics such as burnout recovery, menopause and mental health, and stress management techniques, all of which are crucial for anyone navigating the modern workplace.

Free

SM Forum: IT Asset Management Trends and Directions

Online Delivery

This SM Forum offers a very practical view of ITAM, with two case studies that demonstrate the essentials of asset management at different levels of maturity. The event also considers the current state of ITAM within the broader service management environment, and looks at the latest developments in ITAM tooling.

Free

Women in ITSM Community Event

Center Parcs Woburn Forest Millbrook Rd,, Bedford, United Kingdom

Ahead of International Women’s Day, join the itSMF UK Women in ITSM Community at Center Parcs Woburn Forest for a day dedicated to making time for YOU. In the hustle and bustle of daily life, it’s easy to forget to prioritise ourselves – but this day is all about taking a step back and investing in your own development and growth in our industry.

Free

SM Forum – SIAM future directions

Online Delivery

This SM Forum brings together a distinguished line-up of industry leaders and practitioners with experience in this area, offering case studies from different sectors and delving into the 2025 SIAM Body of Knowledge (BoK). With SIAM practices shaping service delivery in many organisations, this event offers a timely and very relevant update.

Free