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April 2020

Webinar – Getting started with Continual Improvement

April 3, 1:00 pm - 2:00 pm

In this webinar we provide practical guidance on the basic things you need to have in place to support the culture of Continual Improvement. Then, to help ‘kick start’ your approach we provide some simple practical no cost methods to help you identify and begin to progress improvement opportunities as part of the ‘day job’.

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Webinar – Getting started with Problem Management

April 21, 12:00 pm - 1:00 pm

Everything is Problem Management! (or at least it should be). “A stitch in time..” and other proverbs are relevant, but the problem for many is how do you get started in making the switch from reactive work to genuine prevention.

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May 2020

Webinar – Getting started with ITIL 4 High Velocity IT

May 1, 12:00 pm - 1:00 pm

High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL 4 High Velocity IT and explores some plausible first steps.

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