Beyond the Framework: ITIL Success in Practice

Join a magical gathering of ITSM practitioners at the Magic Circle, London, on 5 October 2027, for a day dedicated to revealing the secrets behind successful ITIL adoption and modern service management.

Discover how leading organisations have performed their own service management transformations, conjuring innovative solutions to complex challenges and delivering results that once seemed impossible. Learn from their experiences, uncover their winning formulas and take away practical techniques you can put into action immediately.

Free for itSMF UK members, this event offers the perfect opportunity to network, collaborate and share knowledge with peers from across the service management community. Expect a day of insightful presentations, engaging discussions and a touch of magic as we explore the art of turning great service into something extraordinary.

Agenda & Presentation Overviews

Agenda

Agenda under development – details to follow shortly.

Why Attend?

Gain valuable insights from your peers.
Stay up-to-date with the latest trends and best practices.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll automatically be shown the individual member annual fee of £165 + VAT – you can find more information about membership benefits and team membership options by clicking here.

Members, remember to log in first to book your place for FREE.

Getting to THE EVENT

By Public Transport (Underground & Trains):

Euston Station: Less than a 1-minute walk away (use Exit 3 to Melton Street; accessible via Northern, Victoria, and mainline trains)
Euston Square Station: About a 2-minute walk away (accessible via the Circle, Hammersmith & City, and Metropolitan lines). From the ticket barrier, turn left, walk 15 seconds, turn right onto North Gower Street, then turn right into Stephenson Way
Warren Street Station: About a 5-minute walk away (accessible via the Northern and Victoria lines). Cross Tottenham Court Road, cross Euston Road, turn right, turn left onto North Gower Street, and turn right onto Stephenson Way.
King’s Cross / St Pancras Station: About a 10-minute walk away.