Certification renewal & ITIL CPD points

How does certification renewal work?

The three routes to certification renewal now available are:

• Collect and log CPD points
  Certification renewal requires accumulating 20 annual CPD points per annum for three consecutive years and maintaining an active PeopleCert Plus Membership.
• Take further courses and certification
  Candidates can renew any certification within a product suite such as ITIL 4 by completing an extra course and passing its exam in the same suite before the renew by date.
• Retake existing certification
  Candidates can renew their certification by retaking their original exam before the renewal date.

NOTE: Candidates not renewing a certification within three years will remain on the Successful Candidates Register (SCR) with a note indicating non-alignment with current requirements. Even if a certification has passed its renew-by date, it will still be accepted as a prerequisite for taking further certifications.

CPD Route to renewal

PeopleCert Plus Membership is required (subscription details can be found at peoplecert.org) but there are no further course or examination costs involved. 

PeopleCert have divided CPD-earning activities into three areas (examples of activities are given here):

• Professional Experience
• Professional Education
• Community

A minimum of five of the 20 points required each year need to be within the Professional Experience category, but otherwise candidates are free to log points in either of the remaining categories.

Earning CPD points with itSMF UK

Thanks to our agreement with PeopleCert, itSMF UK are the first organisation worldwide to offer ITIL CPD points against all of our member services – providing an opportunity for you to log all 20 of the points required to satisfy the annual certification renewal.

Points can be earned in many ways, but the most obvious will be by attending events e.g. a two-day pass for ITSM24 alone will allow you to log 15 points – that’s three quarters of the annual requirement.  But you can also earn points by speaking at events, writing content, being interviewed as part of an ITSM maturity assessment or if you take part in our new mentoring scheme (to be rolled out over the summer).

The number of CPD points will be listed on each event outline but you can also see a complete list in our ‘event schedule at-a-glance‘ document. 

Further information

Please check out the FAQ section below and if you have any questions please call +44 (0) 118 918 6500 or message us via the chat function.