AI in ITSM

Join us online on 23 September to explore how Generative AI is transforming IT Service Management across organisations of all sizes.

Hear from industry experts representing enterprise, mid-sized and smaller organisations as they share practical insights into building measurable, value-driven AI programmes, driving safe and sustainable Generative AI adoption, leveraging experience data for smarter and more proactive decision-making, navigating the opportunities and challenges of AI implementation, and transforming ITSM through intelligent automation and AI-powered workflows.

Don’t miss this opportunity to learn from industry peers, discover real-world AI use cases, exchange ideas and explore how Generative AI can shape the future of service management.

Agenda

Agenda under development – details to follow shortly.

Why Attend?

Gain valuable insights from your peers.
Network with fellow service management professionals.
Stay up-to-date with the latest trends and best practices.

Delivery Platform

This online event will be delivered using Zoom.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll automatically be shown the individual member annual fee of £165 + VAT – you can find more information about membership benefits and team membership options by clicking here.

Members, remember to log in first to book your place for FREE.