Communities of Practice

Welcome to the Communities of Practice!

itSMF UK’s Communities of Practice provide the opportunity to bring together like-minded professionals to focus on areas of common interest. Our Communities of Practice allow members to explore new ideas and challenge and discuss Service Management principles, practices, toolsets, frameworks and more.

Moving forward we’ll be taking an agile approach to Communities of Practice, bringing members together to contribute to specific areas of content as required. If there’s a particular topic – a challenging practice or new framework for example – where you feel itSMF members could successfully work together to develop a checklist or helpful notes, please contact us to discuss.

Alongside these pop-up communities, we’re proud to announce that Cristan Massey will be leading a new Armed Forces CoP within itSMF UK, as part of our recent commitment to the Armed Forces Covenant. If you are a military veteran or reservist working within service management, or your organisation is keen to engage more closely with a uniquely skilled group of professionals, we hope you’ll join us!

itSMF UK is also delighted to champion the Women in IT Service Management (ITSM) Community, celebrating the invaluable contributions and unique perspectives that women bring to our industry. Join us to connect with like-minded professionals, access mentorship opportunities, and participate in focused events featuring inspiring guest speakers, both online and in-person.