Our two-day conference with three tracks of presentations and networking. Includes our annual awards, celebrating the achievements of service management individuals and teams.
Created and facilitated by industry experts providing real-world guidance and advice, our interactive masterclass and business simulation events take a fresh approach to the challenges faced by today’s practitioners.
Exchange ideas and insights with like-minded members, focusing on areas of common interest, developing new guidance, and sharing knowledge and expertise with the wider membership.
Join us for three hours of presentations, Q&A and break-out discussions around a key industry theme, a real opportunity to address the burning questions and challenges in the industry today.
Whether it's the 200+ hours of recorded content, our ServiceTalk magazine and white papers or pocket guides, articles and blogs, members can access a wealth of advice and knowledge.