itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we have followed a path of enriching the working lives of our members through our conference and events, professional guidance, focused content, annual PSMA awards, PSMF competency framework, Leadership Council and new Communities of Practice.
Check out our membership overview video and deep dive in to the features and benefits below.
Raise your personal profile, help build your personal and professional development, and access a wide variety of ITSM best practice.
Membership features and benefits
Annual Conference & Awards
Secure preferential rates to our flagship service management event.
Masterclasses
Discounted access to a wide range of practical and interactive sessions on a variety of ITSM-based topics.
Webinars
One-hour presentation or interview member only webinar events with industry experts focusing on a key topic. Join them on the day, or catch up on demand!
Member Meet-ups
Unlimited access to meet-ups with service management professionals in your locality where you can discuss issues of mutual interest.
Communities of Practice
Communities of Practice provide the opportunity to bring together like-minded professionals to focus on areas of common interest.
Service Management Forums
Find the ideal partner to solve your business needs, and without the awkward conversations and endless hours of online research.
Leadership Council
The Leadership Council brings together senior service management professionals from within the membership, to discuss issues of common concern and help develop strategic guidance for our members.
Content & Bookstore
From ServiceTalk to our white papers, guides and blogs, access a wealth of service management advice. Plus, receive a 15% discount across a vast range of service management publications in our bookstore.
PSMF
Our unique competency model defines an identity for the SM industry, and helps members to recognise and develop skills and professionalism.
Membership Packages
Individual
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Sole Trader
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Independent Practitioners
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Students (Discounted)
Enterprise
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SMBs
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Professional Firms
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Vendors
Corporate
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Large Companies
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ITSM Suppliers
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Requires Tailor Package