itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we have followed a path of enriching the working lives of our members through our conference and events, professional guidance, focused content, annual PSMA awards, PSMF competency framework, Leadership Council and new Communities of Practice.
Check out our membership overview video and deep dive in to the features and benefits below.
Raise your personal profile, help build your personal and professional development, and access a wide variety of ITSM best practice.
Membership features and benefits
Annual Conference & Awards
Our two-day conference with three tracks of presentations plus networking and exhibition. Includes our annual awards, celebrating the achievements of service management individuals and teams.
Masterclasses
Created and facilitated by industry experts providing real-world guidance and advice, our interactive masterclasses take a fresh approach to the challenges faced by today’s practitioners.
Webinars
One-hour focused events, featuring a subject matter expert or member-based case study. Join them on the day and engage through the Q&A or catch up on demand!
Member Meet-ups
Informal learning through guest presentations and networking with service management professionals in your locality, where you can discuss issues of mutual interest with other members.
Communities of Practice
Exchange ideas and insights with like-minded members, focusing on areas of common interest, developing new guidance, and sharing knowledge and expertise with the wider membership.
Service Management Forums
Join us for three hours of presentations, Q&A and break-out discussions around a key industry theme, a real opportunity to address the burning questions and challenges in the industry today.
Leadership Council
Help to set the service management agenda with other senior industry professionals, debating issues of common concern and developing strategic guidance for our community.
Content & Bookstore
From our ServiceTalk magazine and white papers to pocket guides, articles and blogs, access a wealth of advice and knowledge. Plus, receive discounted rates across a range of relevant publications.
PSMF
Our Professional Service Management Framework competency model, defining an identity for the industry and helping members to recognise and develop skills and professionalism.
Membership Packages
Individual
STARTING FROM-
Sole Trader
-
Independent Practitioners
-
Students (Discounted)
Enterprise
STARTING FROM-
SMBs
-
Professional Firms
-
Vendors
Corporate
STARTING FROM-
Large Companies
-
ITSM Suppliers
-
Requires Tailor Package