We are inviting a limited number of organisations to participate in the pilot of our new Software Selection Support Service, designed to help organisations select the right service management platform with greater confidence, clarity and control.
The service provides an independent, structured and evidence-based approach to software selection, helping organisations align stakeholders, define requirements, evaluate suppliers and make well-supported decisions that reduce risk and maximise long-term value. It is based on the PeopleCert ITIL Software Selection Accelerator framework and is particularly valuable for organisations replacing or consolidating service management tools, modernising workflows, or extending service management beyond IT.
Pilot participants will benefit from reduced pilot pricing while helping us refine the service ahead of its formal launch. Every engagement starts with a scoping exercise to ensure the approach is tailored to the organisation’s specific requirements.
For a full overview of the service, including the methodology, deliverables and benefits, please visit the Software Selection Support page.
Organisations interested in joining the pilot can register their interest by contacting [email protected].

itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk