As the country’s leading membership association for service management professionals, itSMF UK offers a huge range of membership benefits and events to suit every need.

From our annual conference and awards, webinars, forums and masterclasses, to our PSMF competency management service, Leadership Council and new communities of practice, we offer guidance and support for seasoned professionals and industry newcomers alike.

Why not take a deep dive into the benefits of membership with our new promotional video?


itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.

We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.

View our membership video or visit us at

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