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      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
      • ITSM26 Conference & Awards
      • PSMA26: awarding excellence in ITSM
        • PSMA25 – finalist videos from last year
      • PSMA Roll of Honour
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Latest News

Congratulations to the PSMA2021 winners and finalists!

The winners have now been announced for this year’s Professional Service Management Awards. Check out all the names or view the

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November 18, 2021
More ticket options and a new video for ITSM2021

ITSM2021 features more than 50 presentations from across the industry, a virtual vendor exhibition, numerous networking opportunities and our Professional

Read More
September 28, 2021
Meet our new Board members!

itSMF UK’s Board of Directors plays an essential role in setting the agenda for the Forum and representing the membership

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August 31, 2021
ITSM2021: check out the agenda and book your place

We’re delighted to announce that the agenda is now available for ITSM2021, our celebrated annual conference. ITSM2021 offers three tracks

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July 21, 2021
Could you be an itSMF UK Director?

Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have

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July 7, 2021
New membership video from itSMF UK

As the country’s leading membership association for service management professionals, itSMF UK offers a huge range of membership benefits and

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June 28, 2021
Professional Service Management Awards – nominations open!

The 2021 Professional Service Management Awards are now open for nominations. PSMA2021 offers a great opportunity to highlight the achievements

Read More
June 7, 2021
What topics are on your service management radar?

The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in

Read More
April 13, 2021
ITSM2021 Call for Speakers now open

The Call for Speakers is now open for ITSM2021 – our virtual Conference and Exhibition – which takes place on 15th-16th

Read More
March 8, 2021
iTSM 2020
AXELOS discontinues ITIL v3 certification

Following the successful full launch of the new and updated ITIL® 4, AXELOS has taken the decision to discontinue the

Read More
March 2, 2021
itSMF UK By-Laws: please share your feedback!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us

Read More
January 20, 2021
itSMF UK convenes its Leadership Council

itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role

Read More
January 18, 2021
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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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