The winners have now been announced for this year’s Professional Service Management Awards. Check out all the names or view the awards ceremony.

Our heartfelt congratulations to all our winners and finalists. PSMA offers a great opportunity to highlight the achievements of IT service management individuals and teams, whose skills, commitment and imagination have marked them out for special recognition.

If you would like to take part next year, or have a nominee in mind, look out for our Call for Nominations in April!


itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.

We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.

View our membership video or visit us at

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