Nominations for the 2021 Professional Service Management Awards are now closed. Thank you for the huge response to our call for entries.
PSMA2021 offers a great opportunity to highlight the achievements of IT service management individuals and teams, whose skills, commitment and imagination have marked them out for special recognition.
Our judging panels will be reviewing the nominations in the weeks ahead, and will announce their short-list in due course. The winners will be announced at the special PSMA2021 ceremony during Day 2 of our Digital Conference on 15-16th November.
Further details and deadlines can be found in the Information Sheets below. Best of luck with your nomination!
SERVICE MANAGEMENT TEAM OF THE YEAR
Presented to the members of a team that have supported their customers in providing inspirational service delivery and significant business benefit. They will have successfully built trusted relationships with the business to co-create value or adapted their ways of working to support business innovation while simultaneously improving the maturity of service management within their organisation. Self-nominations or nominations by peers or managers will be accepted.
THOUGHT LEADERSHIP AWARD
Presented to the influencer, author, team of authors, community of practice, or industry body that has made the most significant contribution to thought leadership within the service management community over the last year. The submission can be in the form of a paper (max 3000 words), articles, blogs, videos, or other media. It could equally be a collection of assets of different media types, demonstrating industry presence and support from the community. The judges will be looking for consistent idea creation, discussion instigation, content, contribution and a truly inspirational style. Self-nominations or nominations by peers or managers will be accepted.
YOUNG ITSM PROFESSIONAL OF THE YEAR
Presented to an individual under the age of 30 who has demonstrated an outstanding level of achievement, ability and team support in the early years of their ITSM career, and who also promises great potential for future success.Nominations should be from peers, itSMF colleagues or managers.
ASHLEY HANNA CONTRIBUTOR OF THE YEAR
Presented to an individual who has made a very significant contribution to the service management profession, either as an itSMF UK volunteer, as a highly dedicated team member within their own ITSM organisation, or in some other way within the community. The individual may be well known for their commitment and achievements, but equally we’d like to hear about any ‘unsung heroes’ who consistently go the extra mile. This award is named after a truly dedicated ITSM professional and itSMF UK volunteer – Ashley Hanna – who passed away in 2013. Nominations should be from peers, itSMF colleagues or managers.
INNOVATION ACHIEVEMENT AWARD
SERVICE PROVIDER OF THE YEAR
Presented to a service or product provider that has provided outstanding support and guidance over the last year, acting as a true partner in delivering first-class solutions to their clients. The winning candidate will be able to demonstrate how their expertise in adapting their products and/or services, combined with their customer relationship, has proved invaluable to the solving problems and providing business-wide benefit for the organisations with which they work. This nomination should be submitted jointly by the service provider and at least one of their customers.