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      • SM Forum: SIAM
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      • ITIL Case Study Day
      • AI in ITSM: does size matter?
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    • Annual Conference and Awards
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        • PSMA25 – finalist videos from last year
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Latest News

BT Presentation
BT the first organisation to complete a fully certified ITSM Maturity Assessment

BT has become the very first organisation globally to complete a fully certified ITSM Maturity Assessment based on the ITIL

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November 22, 2022
PSMA22: Congratulations to our winners and finalists!

Our gala awards dinner, hosted by popular sports commentator Steve Rider and itSMF UK board member Rosh Hosany, highlighted the

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November 15, 2022
New structure for itSMF UK news

We’ve made a couple of changes to the itSMF UK website to improve access to our news and content. The

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October 11, 2022
Congratulations to the PSMA22 award finalists!

Our short-listed award nominees have been announced. Why not take a look?

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September 29, 2022
New ‘Introduction to ITSM’ event launched

While most of our member events are aimed at professionals with at least some experience of service management, we are

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September 20, 2022
Her Majesty Queen Elizabeth II

itSMF UK would like to express their immense thanks for the service of Her Majesty the Queen, her consistency and

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September 1, 2022
New director to join the itSMF UK Board

itSMF UK are delighted to welcome Kevin Sharp to the Board of itSMF UK following last month’s member election, replacing

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August 31, 2022
Taking ITSM maturity to the next level

Following a hugely successful pilot, itSMF UK is expanding its maturity assessment scheme.

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August 18, 2022
Hugs, bumps and shakes at ITSM22

If you’re still uneasy about attending in-person events, rest assured that we’ll be doing everything we can at our annual

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August 1, 2022
ITSM22: it’s too darn hot!

The temperature’s rising and holidays beckon. But before you go, why not book your place at ITSM22 and take advantage

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July 20, 2022
ITSM22: be an early bird and save up to £255!

There’s so much going on in itSMF UK now that it’s hard to keep track of all our events and

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June 13, 2022
ITSM22: the agenda is live

The ITSM22 agenda is now live, and features industry leaders and subject matter experts from organisations as diverse as Danske

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May 19, 2022
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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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