Our gala awards dinner, hosted by popular sports commentator Steve Rider and itSMF UK board member Rosh Hosany, highlighted the achievements of IT service management individuals and teams, whose skills, commitment and imagination have marked them out for special recognition.
You can see the full list of finalists’ videos here, but special congratulations go to our winners:
TEAM OF THE YEAR
Direct Line Group
SERVICE INNOVATION OF THE YEAR
Barclays
THOUGHT LEADERSHIP AWARD
Ian MacDonald (Read Ian’s award-winning paper Demonstrate to Differentiate)
YOUNG ITSM PROFESSIONAL
Lucy Banks, Barclays (Winner)
Hannah Hammonds, cinch (Highly commended)
ASHLEY HANNA CONTRIBUTOR OF THE YEAR
Sean Burkinshaw, BT Enterprise
PAUL RAPPAPORT LIFETIME ACHIEVEMENT AWARD
Paul Wilkinson
DAVE JONES SPECIAL AWARD
Rebecca Beach
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
