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PSMA23: celebrating service excellence

  • By itSMF UK
  • March 22, 2023

    Do you work with service management teams or practitioners who go beyond the call of duty in delivering first-class service? Is it time to recognise their achievements by sharing their stories with other members of our community?

    If so, look no further than the Professional Service Management Awards, which open on 17th April. Our judges will be looking for prime examples of outstanding commitment, agile thinking, and great teamwork; seeking out those who go the extra mile in ITSM.

    The categories this year will be:

    • Team of the Year
    • Service Innovation of the Year
    • Young ITSM Professional of the Year
    • Thought Leadership Award
    • Ashley Hanna Contributor of the Year
    • Paul Rappaport Lifetime Achievement Award.


    There’s no better way to thank your team for their dedication than with a PSMA nomination.

    Look out for the PSMA23 page – coming very soon – or check out the awards criteria on the PSMA22 page here.

    Who will you be nominating?

    itSMF UK

    itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.

    We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.

    View our membership video or visit us at www.itsmf.co.uk

    Ground Floor South
    Burford House
    Leppington
    Bracknell
    Berks RG12 7WW

    Tel: +44 (0) 118 918 6500

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    Disclaimer: Our member environment runs on a separate system. As such, when navigating to member areas on this website you may notice that you are redirected to a different environment.

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    Event – ITIL Case Study Day

    FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

    17 September, 09:30 – 16:30

    more information