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      • SM Forum: Health & Wellbeing at Work
      • Cyber in ITSM
      • Women in ITSM
      • Digital Transformation Business Simulation (Manchester)
      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
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      • Digital Transformation Business Simulation (Manchester)
      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
      • ITSM26 Conference & Awards
      • PSMA26: awarding excellence in ITSM
        • PSMA25 – finalist videos from last year
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Latest News

Great to be back in person at SITS22!

Last week the team spent a great couple of days meeting members, partners and friends of itSMF UK at SITS22

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May 16, 2022
PSMA22 – call for nominations now open

2022 promises to be an exciting year for itSMF UK awards, as we return to announcing the results at our

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April 28, 2022
ITSM22 Call for speakers now closed

We’re delighted with the huge response to our Call for Speakers for ITSM22, which takes place on 14-15 November in

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April 20, 2022
Download our monthly round-up for March…

There’s so much going on in itSMF UK now that it’s hard to keep track of all our events and

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March 15, 2022
PSMF: check out our new skills assessment

We are proud to announce that our Professional Skills Management Framework (PSMF) has undergone some significant changes. Now based on

Read More
March 4, 2022
itSMF UK By-Laws: please comment!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us

Read More
February 22, 2022
Maturity Assessment Pilot – Call for expressions of interest!

Maturity is a measure of an organisation’s ability to deliver predictable outcomes, including on-time delivery, productivity, quality, compliance, and customer

Read More
February 17, 2022
ITSM22 speakers – time to answer the call!

After two years of successful digital conferences, we are excited to announce we’ll be back ‘in-person’ for ITSM22 – at

Read More
January 25, 2022
Be a super early bird and join us in-person at ITSM22!

After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22. With

Read More
January 4, 2022
Seasons’ Greetings & Office Opening Hours

A big thank-you to all our members and partners for your engagement and support during 2021. We wish you a

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December 22, 2021
Former itSMF UK Chair receives lifetime achievement award

This year’s recipient of the Paul Rappaport Award for Lifetime Achievement in IT Service Management is John Windebank, EMEA Cloud

Read More
November 18, 2021
Be a super early bird and join us in-person at ITSM22!

After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22. With

Read More
November 18, 2021
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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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