After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22.

With more than 40 presentations from across the industry plus our Professional Service Management Awards, ITSM22 offers a plethora of great content, discussions and networking opportunities.

Join us for:
* Three tracks of first-class content from leading advocates of service management
* Sunday networking reception
* Round-table discussions
* Face-to-face networking and interaction
* Our PSMA22 annual awards gala dinner

For the full Conference experience we recommend the two-day conference pass but, if time is very limited, a one-day pass is also available for either Monday or Tuesday. Our Sunday night networking reception is included in a two-day or Monday pass and you can also purchase a ticket to the awards drinks reception and gala dinner on the Monday evening.

We want everyone who attends ITSM22 to feel safe and included. Your health and safety is of the utmost importance to us and we will of course be taking all precautions and applying COVID-19 safety measures in line with Government guidelines at the time.

We look forward to seeing you there!

Find out about our Super Early Bird pricing


itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.

We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.

View our membership video or visit us at

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