New membership video from itSMF UK

As the country’s leading membership association for service management professionals, itSMF UK offers a huge range of membership benefits and events to suit every need. From our annual conference and […]

itSMF UK convenes its Leadership Council

itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, […]

ITSM2020: transforming conference delivery

On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 […]

Webinar – Getting started with ITIL 4 Digital & IT Strategy

Lead Editor and Author, Erika Flora, will be discussing several of the book’s key topics, including: developing a digital strategy, crafting a compelling vision for digital change, nurturing an innovative culture, and leading teams through volatile and uncertain times.

Headline news: we are open for business

I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and […]

Webinar – Getting started with ITIL 4 Create, Deliver and Support

Create Deliver and Support (CDS) is one of the 4 books in the ITIL4 Managing Professional programme. This webinar offers a practical view of how the book contributes to the broader ITIL 4 guidance, and how to apply its content to service delivery challenges and issues within the workplace.

Online ITIL 4 simulation: join our pilot!

With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses […]