New insight and experience on the itSMF UK Board
itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as […]
Headline news: we are open for business
I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and […]
Opportunity to join the itSMF UK Board
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would […]
Create, Deliver and Support – a view from the ‘engine room’ of ITIL 4
Create Deliver Support (CDS) – is one of the 4 Managing Professional guides for ITIL 4 from AXELOS, offering some truly original thinking around the core ITSM practices and the […]
Webinar – Getting started with ITIL 4 Create, Deliver and Support
Create Deliver and Support (CDS) is one of the 4 books in the ITIL4 Managing Professional programme. This webinar offers a practical view of how the book contributes to the broader ITIL 4 guidance, and how to apply its content to service delivery challenges and issues within the workplace.
Online ITIL 4 simulation: join our pilot!
With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses […]
Coronavirus (COVID-19) – message from the Chair
I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have. For me, being Chair of itSMF UK is so very important […]
Member Engagement Manager – employment opportunity at itSMF UK
itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of leafy South Hill Park in Bracknell, Berks.
Webinar – 7 Practical ITIL 4 tips for Service Professionals
This webinar will focus on the practical application of ITIL 4, using value streams and also highlighting the various areas of ‘professionalism’ that are now included as part of the ITIL 4 portfolio.
ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!
The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists […]
SIG Focus Day – What does ITIL 4 mean for Service Transition?
The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.
Webinar – Getting started with ITIL 4 High Velocity IT
High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL 4 High Velocity IT and explores some plausible first steps.