SIG Focus Day – What does ITIL 4 mean for Service Transition?

The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.

Webinar – Getting started with ITIL 4 High Velocity IT

High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL 4 High Velocity IT and explores some plausible first steps.

ITSM2020 – call for presentations

Bridge in London

The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not […]

itSMF UK By-Laws: give us your feedback!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK […]

New faces on the itSMF UK Board

We’re delighted to announce two new faces on the itSMF UK Board and one returning in a different role. Claire Burn, Head of IT Asset Management at HMRC, has been […]