With an increasing number of organisations embracing standards across ITSM and security management, how can we adopt an integrated approach
Lynda Cooper
June 21, 2021
With an increasing number of organisations embracing standards across ITSM and security management, how can we adopt an integrated approach
We talk a lot about communication and how important it is, but for many it remains a big challenge. Externally
I have worked with many organisations who set out on the journey of building the perfect Configuration Management Database (CMDB):
February 18 15:55 EST (20:55 GMT) Perseverance lands on Mars. Unfortunately this was somewhat later than the itSMF UK MarsLander
2021 is already shaping up to be an exciting year for itSMF UK. Writing this at the time of the
I finally became a consultant and trainer after years of being a CIO or IT Director. I had always been
ITIL 4: Digital and IT Strategy, or DITS for short, is the last book to be released in a series
What exactly is value stream mapping, and what does it have to offer for today’s enterprise? Dan Breston explains.
As mentioned in our Member Events blog in August, itSMF UK have been reviewing our Specialist Interest Groups (SIGs) to
Kanban is a highly visual, collaborative and increasingly popular service management and continuous improvement method. There are many confusing perspectives
Digital transformation is a large and highly convoluted subject on which many books have been written. Although I have tried
itSMF UK Board member Richard Horton offers some insights into the global research activity to develop a COVID vaccine, and