Hi all. The ITSM community is rich with passion, dedication, commitment, expertise and opinion. I want to make a few
John Windebank
August 24, 2015
Hi all. The ITSM community is rich with passion, dedication, commitment, expertise and opinion. I want to make a few
What can an 18-year old in a shed teach ITSM leaders and teams about continual learning and CSI? Last summer,
The University of Nottingham may not sound like the most likely place for the meeting of the itSMF UK’s Service
At the recent ITSMF SIAM event, it was great to see so much interest in SIAM. I was humbled to
Speaking recently at an event in Europe, I was approached by a developer who explained that ITIL was ‘killing’ innovation
Someone that I really respect as a voice of common sense and no-nonsense opinion challenged me recently when I referred
In the 2007 Spanish film ‘Fermat’s Room’, some top mathematicians, working under the pseudonyms of famous mathematicians from ages past,
We now hear regularly that we are now in the ‘retail’ phase of IT evolution (see The Quantum Age of
A recent survey from IDG (“Consumerisation of IT in the Enterprise”) is just one of many indicators of the sheer