ITSM2020: transforming conference delivery

On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 […]
Online Masterclass – DevOps Simulation

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.
Online Masterclass – DevOps Simulation Pilot

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.
New insight and experience on the itSMF UK Board

itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as […]
MarsLander – flight checklist, Paracetamol

Captain’s log: stardate 22 July 2020 The Mission director rubbed his throbbing temples and shifted in his seat to relieve the pain from the pressure points caused by continual virtual […]
Headline news: we are open for business

I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and […]
Opportunity to join the itSMF UK Board

Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would […]
Member events: are you ready to join us online?

The current pandemic has resulted in the suspension of several of our face to face member events. Since then the Committee Chairs, the itSMF UK operations team and myself have […]
ITSM – the next generation. MarsLander faces three new challenges

“To boldly go where no ITIL has been before. That is the challenge facing my Mission Control teams. In this series of three workshops I want the teams to demonstrate […]
Service and info security management standards: Asia leads the way

Why are there such large variations in adoption of industry standards across the world? I have been reviewing the exploitation of international standards in the UK, specifically ISO/IEC 20000-1 for […]
Online ITIL 4 simulation: join our pilot!

With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses […]
How to manage yourself when home-working

Following up on his previous blog, Candy Candappa offers some useful hints and tips on working at home – when and where to work, and how to start and stop. […]