Online ITIL 4 simulation: join our pilot!

With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses […]

SIG Focus Day – What does ITIL 4 mean for Service Transition?

The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.

Webinar – Getting started with ITIL 4 High Velocity IT

High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL 4 High Velocity IT and explores some plausible first steps.

ITSM2020 – call for presentations

Bridge in London

The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not […]

itSMF UK By-Laws: give us your feedback!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK […]