Online ITIL 4 simulation: join our pilot!

With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses […]
Coronavirus (COVID-19) – message from the Chair

I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have. For me, being Chair of itSMF UK is so very important […]
Member Engagement Manager – employment opportunity at itSMF UK

itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of leafy South Hill Park in Bracknell, Berks.
Webinar – 7 Practical ITIL 4 tips for Service Professionals

This webinar will focus on the practical application of ITIL 4, using value streams and also highlighting the various areas of ‘professionalism’ that are now included as part of the ITIL 4 portfolio.
ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!

The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists […]
SIG Focus Day – What does ITIL 4 mean for Service Transition?

The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.
Webinar – Getting started with ITIL 4 High Velocity IT

High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL 4 High Velocity IT and explores some plausible first steps.
ITSM2020 – call for presentations

The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not […]
itSMF UK By-Laws: give us your feedback!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK […]
ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!

The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists […]
itSMF UK announces new Chair and wide-ranging Board appointments

Martin Neville has been appointed chair of itSMF UK as part of a new Board line-up at the country’s leading service management association. Neville, a Principal Consultant at Tata Consultancy […]
Could you be our next finance director?
This position is now closed – please watch the website for future member and office openings.