New structure for itSMF UK news

We’ve made a couple of changes to the itSMF UK website to improve access to our news and content. The News & Media menu now has separate links to latest […]

The stereotype of cyber security

Cyber security is not all about geeky hackers in their bedrooms. Jordan Wray explains how he started his career in cyber at BT.

New ‘Introduction to ITSM’ event launched

While most of our member events are aimed at professionals with at least some experience of service management, we are delighted to announce a brand new Introduction to ITSM. We’re often […]

New director to join the itSMF UK Board

itSMF UK are delighted to welcome Kevin Sharp to the Board of itSMF UK following last month’s member election, replacing Tristan Thorpe from the Department for Work & Pensions, who […]

ITSM22: the agenda is live

The ITSM22 agenda is now live, and features industry leaders and subject matter experts from organisations as diverse as Danske Bank, the Ministry of Defence, Legal & General, Fujitsu, BT Enterprise, Vodafone, Kingfisher, cinch, the Home Office, Experian and the University of Oxford. 

Great to be back in person at SITS22!

Last week the team spent a great couple of days meeting members, partners and friends of itSMF UK at SITS22 – it was so nice being able to meet in person again after the restrictions of the last couple of years. 

PSMA22 – call for nominations now open

2022 promises to be an exciting year for itSMF UK awards, as we return to announcing the results at our annual gala dinner on 14th November. PSMA22 offers a great […]

ITSM22 Call for speakers now closed

We’re delighted with the huge response to our Call for Speakers for ITSM22, which takes place on 14-15 November in Reading.  The Call is now closed, and the Conference team […]

PSMF: check out our new skills assessment

We are proud to announce that our Professional Skills Management Framework (PSMF) has undergone some significant changes. Now based on the popular SFIA 8 framework, it opens up a wealth […]