PSMF: check out our new skills assessment

We are proud to announce that our Professional Skills Management Framework (PSMF) has undergone some significant changes. Now based on the popular SFIA 8 framework, it opens up a wealth […]
itSMF UK By-Laws: please comment!

Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK […]
Maturity Assessment Pilot – Call for expressions of interest!

Maturity is a measure of an organisation’s ability to deliver predictable outcomes, including on-time delivery, productivity, quality, compliance, and customer satisfaction. Crucially, it has a proven link to organisational success. […]
ITSM22 speakers – time to answer the call!

After two years of successful digital conferences, we are excited to announce we’ll be back ‘in-person’ for ITSM22 – at the Madejski Stadium in Reading on 14-15 November. The Call […]
Be a super early bird and join us in-person at ITSM22!

After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22. With more than 40 presentations from across the industry plus our […]
Seasons’ Greetings & Office Opening Hours

A big thank-you to all our members and partners for your engagement and support during 2021. We wish you a happy, healthy and prosperous New Year! Please note that the […]
Former itSMF UK Chair receives lifetime achievement award

This year’s recipient of the Paul Rappaport Award for Lifetime Achievement in IT Service Management is John Windebank, EMEA Cloud Service Solution Architecture Leader at Oracle ACS. As Chair of […]
Be a super early bird and join us in-person at ITSM22!

After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22. With more than 40 presentations from across the industry plus our […]
Congratulations to the PSMA2021 winners and finalists!

The winners have now been announced for this year’s Professional Service Management Awards. Check out all the names or view the awards ceremony. Our heartfelt congratulations to all our winners and […]
More ticket options and a new video for ITSM2021

ITSM2021 features more than 50 presentations from across the industry, a virtual vendor exhibition, numerous networking opportunities and our Professional Service Management Awards. Responding to feedback from members, we have […]
Meet our new Board members!

itSMF UK’s Board of Directors plays an essential role in setting the agenda for the Forum and representing the membership in all of our activities. Following the recent round of […]
ITSM2021: check out the agenda and book your place

We’re delighted to announce that the agenda is now available for ITSM2021, our celebrated annual conference. ITSM2021 offers three tracks of first-class content over two days, including speakers from organisations […]