ITIL Case Study Event 2024

ITIL Case Study Event

Network with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.

Webinar – Vodafone’s evolution from Problem Management to Reliability Management

This webinar will describe Vodafone’s journey to evolution from Problem Management to Reliability Management, the initiatives launched and future plans.  When we look back a couple of years, the way our problem management process was set up was very reactive, with outdated practices, and we were not fully leveraging our opportunities nor addressing glaring gaps in terms of global reach.

Webinar – ITIL Certification renewal process & updates

This webinar offers an in-depth look into renewing ITIL certifications. As ITIL represents the globally recognised Best Practice framework for IT Service Management, it’s essential for IT professionals to keep their certifications current.

Business Simulation

Join us at Alton Towers Hotel, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.

Business Simulation

Join us at Bletchley Park, home of the Codebreakers, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.