itSMF UK Partners with The National Museum of Computing to Inspire Future Tech Leaders
itSMF UK are delighted to announce our partnership with The National Museum of Computing (TNMOC).
Board changes at itSMF UK
itSMF UK has announced some Board changes to take effect from the beginning of October.
ITIL Case Study Event 2024
Network with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.
Join us as we launch our NEW ‘Women in ITSM’ Community of Practice!
We are delighted to announce the launch of our ‘Women in ITSM’ Community of Practice (CoP).
Announcing the 2024 itSMF UK Challenge Cup – enter your team today!
The itSMF UK Challenge Cup is back for 2024 – open to all member organisations and FREE to enter!
Webinar – From Service Desk to Customer Value: Service Management Value Streams
ITIL 4 has brought the concept of value streams in the centre of service management. Indeed, service management practices only create value in the context of organization-wide value streams, never in isolation.
PeopleCert ITIL CPD Points – great news for itSMF UK members!
itSMF UK are the first organisation in the world to award CPD points for all our events and activities.
Webinar – Vodafone’s evolution from Problem Management to Reliability Management
This webinar will describe Vodafone’s journey to evolution from Problem Management to Reliability Management, the initiatives launched and future plans. When we look back a couple of years, the way our problem management process was set up was very reactive, with outdated practices, and we were not fully leveraging our opportunities nor addressing glaring gaps in terms of global reach.
Webinar – ITIL Certification renewal process & updates
This webinar offers an in-depth look into renewing ITIL certifications. As ITIL represents the globally recognised Best Practice framework for IT Service Management, it’s essential for IT professionals to keep their certifications current.
Business Simulation
Join us at Alton Towers Hotel, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Business Simulation
Join us at Bletchley Park, home of the Codebreakers, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Webinar – Synergy: Getting it together, keeping it together (The V.A.L.U.E. Formula)
This session focuses on the importance of synergy, the elusive power which comes from pulling the five value components together – and keeping them together through increased momentum.
