Online Masterclass – Enterprise Service Management
This interactive event will provide actionable and practical guidance for establishing good Enterprise Service Management within an organisation.
Webinar – Introducing the PeopleCert Accredited Tool Vendor Programme
Join us for an insightful webinar on PeopleCert’s Accredited Tool Vendor (ATV) Programme, designed to provide businesses with a list of accredited tool vendors that create and implement ITSM tools aligned with ITIL best practices. This programme offers authoritative confirmation by PeopleCert that vendors’ teams and tools adhere to ITIL standards, instilling trust and confidence in end customers.
itSMF UK Challenge Cup 2024 – The winner is…
We’d like to thank all 37 teams for competing in our second itSMF UK Challenge Cup competition!
Online Masterclass – Human-centred design for ITSM
This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
Vote for the content of the year
What’s your favourite blog?
PSMA24 finalists announced
Find out more about this year’s award finalists.
itSMF UK Partners with The National Museum of Computing to Inspire Future Tech Leaders
itSMF UK are delighted to announce our partnership with The National Museum of Computing (TNMOC).
Board changes at itSMF UK
itSMF UK has announced some Board changes to take effect from the beginning of October.
ITIL Case Study Event 2024
Network with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.
Join us as we launch our NEW ‘Women in ITSM’ Community of Practice!
We are delighted to announce the launch of our ‘Women in ITSM’ Community of Practice (CoP).
Announcing the 2024 itSMF UK Challenge Cup – enter your team today!
The itSMF UK Challenge Cup is back for 2024 – open to all member organisations and FREE to enter!
Webinar – From Service Desk to Customer Value: Service Management Value Streams
ITIL 4 has brought the concept of value streams in the centre of service management. Indeed, service management practices only create value in the context of organization-wide value streams, never in isolation.
