New faces on the itSMF UK Board

We’re delighted to announce two new faces on the itSMF UK Board and one returning in a different role. Claire Burn, Head of IT Asset Management at HMRC, has been […]

Check out this year’s PSMA finalists!

Congratulations to this year’s Professional Service Management Award finalists! Find out the names of the winners at the Awards Dinner on 18th November in London, an evening of celebration and […]

Highlights of ITSM19

Remain Relevant

We’re now just 100 days away from our two-day annual Conference and Exhibition – here are some highlights to look out for.

Masterclass – ITIL 4 in Action Simulation

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

Members – we need your vote!

Following the recent round of nominations for the itSMF UK Board, we’re pleased to announce that there are two candidates – Claire Burn and Claire Drake – for the role […]

SIG Focus Day – ITIL 4 & Problem Management

The aim of our focus day is to pull together enough content to write a white paper “Problem Management and ITIL 4 – the transition”. During the day we will precis the key areas of ITIL 4 and consider how problem management might both add value to and derive value from the latest guidance.

Masterclass – ITIL 4 in Action Simulation

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

Nominations for Board members

Remain Relevant

Nominations are invited for three places on the itSMF UK Board. This is a great opportunity to be part of our strategic leadership and help define the organisation’s future direction. […]

See us at SITS19, stand 155!

itSMF UK are looking forward to exhibiting at SITS – The Service Desk & IT Support Show, which takes place on 1-2 May 2019 at ExCeL London.  Having attended the […]

Call for speakers at ITSM19

ITSM19, our two-day annual Conference and Exhibition, is back in London on 18-19 November this year, and we’re asking all budding speakers to step forward now. This year the theme […]