Community of Practice – Management of Service Meeting
We will be looking at Benefits Management and if it is still required?
We will be looking at Benefits Management and if it is still required?
Everything you’ve always wanted to know about process maturity assessments and IT Service Management, but were afraid to ask. The majority of us will have experienced a maturity assessment at some stage of our IT Service Management career. The assessment. The maturity score from 1 to 5. The report. Then what?
An informal catch up and open discussion with Strategy and Planning chair and community members.
An informal catch up and open discussion with the Design and Transition chair and community members.
Cloud transformation - On Premise based Services and the transition to Cloud Services
We will invite a Service Improvement/Transformation panel of experts to discuss how best to address service improvement challenges and opportunities plus questions from the floor/attendees.
Major Incident Management is a critical function for all organisations, but what should you be considering as you evaluate your Major Incident Management function in 2022?
Asset Management and the CMDB in a cloud environment.
An informal 30 minute catch up between the Community Chair and members which will allow for open questions and answers, and a chance to provide feedback on future CoP plans including which topics we will cover and early drafts of our ITSM22 Conference session.
An informal 30 minute catch up between the Community Chair and members which will allow for open questions and answers, and a chance to provide feedback on future CoP plans including which topics we will cover and early drafts of our ITSM22 Conference session.