Community of Practice – Management of Service Meeting
We will be looking at Performance Management and the use of XLAs, SLAs and KPIs
Free
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We will be looking at Performance Management and the use of XLAs, SLAs and KPIs
Along with a knowledgeable panel, we will be discussing the concept of sustainable IT and what this means to Service Management and what are organisations doing to drive sustainability and how can we contribute as Service Managers.
CI with a View - From culture to Kanban, from motivation to measurement, join us for an interactive session exploring what continual improvement means in our industry.
Join us on 25th March at 12:00 for our next member forum with the Chair and Board of itSMF UK, where we will outline our current activities and strategy;Â and provide you with an opportunity to have your say as a member to shape the future of itSMF UK.
An informal catch up and open discussion with Strategy and Planning chair and community members.
We will be looking at Benefits Management and if it is still required?
Everything you’ve always wanted to know about process maturity assessments and IT Service Management, but were afraid to ask. The majority of us will have experienced a maturity assessment at some stage of our IT Service Management career. The assessment. The maturity score from 1 to 5. The report. Then what?
An informal catch up and open discussion with Strategy and Planning chair and community members.
An informal catch up and open discussion with the Design and Transition chair and community members.
Cloud transformation - On Premise based Services and the transition to Cloud Services
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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