We will invite a Service Improvement/Transformation panel of experts to discuss how best to address service improvement challenges and opportunities plus questions from the floor/attendees.
Major Incident Management is a critical function for all organisations, but what should you be considering as you evaluate your Major Incident Management function in 2022?
Asset Management and the CMDB in a cloud environment.
An informal 30 minute catch up between the Community Chair and members which will allow for open questions and answers, and a chance to provide feedback on future CoP plans including which topics we will cover and early drafts of our ITSM22 Conference session.
An informal 30 minute catch up between the Community Chair and members which will allow for open questions and answers, and a chance to provide feedback on future CoP plans including which topics we will cover and early drafts of our ITSM22 Conference session.
This will be a joint Community of Practice virtual meeting discussing all things to do with Business Continuity and Disaster Recovery.
An informal catch up and open discussion with the Design and Transition chair and community members.
In this meeting we will review Service and Management Reporting.
An informal catch up and open discussion with Strategy and Planning chair and community members.
It’s been challenging to adapt to new ways of working and providing services, but it has made us question what we do and why/how we do it. In this interactive session we’ll look at some real-world examples of things we’ll never do or look at in the same way again.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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