Member Meet-up – Asset Management, Major Incident Management and Enterprise Service Management

Come and join your peers for this in-person member meet up event where we’ll see real-world examples of Asset Management, Major Incident Management and Enterprise Service Management from itSMF member organisations – lessons learned and ideas to take away guaranteed. As ever, there will be plenty of time to network and discuss all things Service Management with colleagues old and new. Prospective members very welcome too.

Agenda

09.30   Coffee and catch up
10.00   Welcome and introduction
10.15   From Chaos to Compliance – Tackling Unmanaged Macs at the University of Glasgow – Chris McBride (University of Glasgow)
10.50   Major Incident Management – Tales from the Front Line – John Goudie (SQA)
11.25   Refreshments
11.55   Enterprise Service Management in action – Mark Temple (University of Glasgow)
12.30   Lunch and networking

Delivery Location

This event is in person at the University of Glasgow.

How much does it cost?

This event is FREE for all itSMF UK members and non-members.

REGISTER NOW!
remote