Community of Practice – Management of Service Meeting
An informal 30 minute catch up between the Community Chair and members which will allow for open discussions reviewing 2022.
Free
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An informal 30 minute catch up between the Community Chair and members which will allow for open discussions reviewing 2022.
Please join us for our initial meeting where we can discuss our existing Armed Forces Community, what we want to build, the outcomes we aim to produce and our initial ways of working.
People will forget what you said, people will forget what you did but people will never forget how you made them feel and have we stopped caring about customer service in the UK? Come and hear more....
The modern world of work is hectic. We’re all mad-busy working in ITSM doing ‘stuff’. But how do we know we’re working on the right things? How do we know we’re adding value? Join this member meet-up to learn from, and to share, experiences on what’s worked well and what hasn’t quite hit the spot.
Whether you are very mature in your journey to AI Ops or whether you are just considering starting out, this hot topic deserves the spotlight for a few hours of your time.Â
Following the recent creation of our Armed Forces Community of Practice, this online event explores both practitioner and corporate views, identifying the opportunities and challenges involved in making the move from the military world to Civvy Street.
This is a one hour panel discussion and Q&A investigating the role of ITSM consultants in organisations, and how to get the best out of them.
This in person member meet up will focus on the value of alignment with external standards. We will explore why these standards were pursued, who was involved, what actions they took, lessons they learned, and of course, the value of maintaining the accreditation.
As part of our proud commitment to the Armed Forces Covenant, itSMF UK recently formed a Community of Practice to bring together military veterans, reservists, employers and service providers with an interest in supporting those transitioning from the Forces to mainstream service management.
Asset management is something that organisations everywhere struggle with. What structures have been put in place that can help us get to grips with this ? What works in translating it from theory into practice. Join us on this in person event and find out how!
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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