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We know that we ought to be in control over how our IT assets are used. But that’s quite challenging in a world of widespread cloud usage, mobile apps and people using their own devices. What should we be doing? How does it add business value? And how do we demonstrate that to senior management?
Following the success of our joint event last year itSMF UK, BCS and ITAM Forum once again come together to share practical experience in IT asset management. Richard Horton (itSMF UK), Martin Thompson (ITAM Forum) and Stuart Dicken (BCS) would be delighted if you can join them for this interactive day. You will hear tales from the front line in a range of different organisational settings. We will also bring our collective experience and challenges to help us all.
| Time | Agenda Item |
|---|---|
| 09:30 | Registration & Refreshments |
| 10:00 | Welcome & Introductions |
| 10:30 | Business Value and KPIs – what sort of KPIs can we use to demonstrate ITAM is worth doing and how does that look in practice Brian White, Anglepoint An ITAM management framework delivers value through clearly defining tangible asks of people, processes, and technology, and how the continuous evaluation of these three areas must align with the organisation’s required outcomes, measured by North Star Metrics. These are success measures, such as a monetary saving or compliance with a regulatory body. While evaluating the management system, you should assess whether the right Key Performance Indicators (KPIs) have been set to benchmark and track departmental activities to achieve these business outcomes and achievements and remove any blockers. From the session, you’ll learn: - How to define measurable North Star metrics - How to align KPIs to drive the right behaviors - The importance of trustworthy data - Review & Report KPIs for stakeholder buy-in Brian White, a certified FinOps practitioner, is a senior director at Anglepoint and has over 17 years experience in the ITAM industry. He has led teams to design, build and transform successful SAM practices, and provided solution architecture and roadmaps for SAM and cloud services. |
| 11:15 | Steps on an ITAM Journey in a University : Philip Nundy, Deborah Allon, Richard Horton, University of Leeds “Everybody gets so much information all day long that they lose their common sense” (Gertrude Sterne). What does common sense look like for our ITAM information. and what is the journey towards this looking like in the University of Leeds ? How will it help with delivering business value? Philip Nundy, Deborah Allon and Richard Horton have different ITAM responsibilities within the University of Leeds. Philip's scope goes across the whole University, while Deborah and Richard look after a specific area. Between them they have many years experience of grappling with a range of ITAM challenges and involvement with itSMF UK. Richard is also the current Vice Chair of itSMF International. |
| 12:00 | Lunch & Networking |
| 12:45 | ITAM Workshop. How IT Asset Management (ITAM) Delivers Value – Martin Thompson In this interactive workshop, we’ll explore how IT Asset Management (ITAM) delivers measurable value across financial, operational, and strategic areas. Guided by key principles from the Practical ITAM (PITAM) framework, including authority, business planning, and stakeholder engagement, you’ll learn how to align ITAM with business goals. Through case studies amd group discussions, you’ll leave equipped to demonstrate the value of ITAM within your own organization, regardless of your experience level. Whether you’re a novice or seasoned professional, this session will help you unlock ITAM’s full potential and drive meaningful change. Martin Thompson is the CEO of ITAM Forum, where he leads initiatives to advance the IT Asset Management profession. Martin is a passionate advocate for the field, focusing on driving awareness and the adoption of effective ITAM strategies within organisations. |
| 14:45 | Summary & Close |
itSMF UK members will automatically earn 4 ‘Community’ ITIL CPD points for attending this event – more details available here.
This event is FREE for all itSMF UK members. BCS members and ITAM Review subscribers – please use your promo code to book your free place.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
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