Community of Practice – Design and Transition Meeting
This meeting will be a catch up where we will review 2021 and looking forward to prioritise COP activities for the coming year.
This meeting will be a catch up where we will review 2021 and looking forward to prioritise COP activities for the coming year.
This will be a planning session and will give all CoP members the opportunity to shape and improve the meetings this year.
Our panel of experts will discuss how we can nurture the next generation of IT Service Management talent in a way that encourages diversity of thought as well as creating inclusive environments for people from all backgrounds to have a fair chance and succeed in the IT Service Management sector.
In this CoP Design and Transition meeting we will be discussing Quality Assurance in SIAM & Transition
This session will discuss experience and approaches used when approaching Risk Management using Frameworks and Strategic Risk Management.
We will be looking at Performance Management and the use of XLAs, SLAs and KPIs
Along with a knowledgeable panel, we will be discussing the concept of sustainable IT and what this means to Service Management and what are organisations doing to drive sustainability and how can we contribute as Service Managers.
CI with a View - From culture to Kanban, from motivation to measurement, join us for an interactive session exploring what continual improvement means in our industry.
Join us on 25th March at 12:00 for our next member forum with the Chair and Board of itSMF UK, where we will outline our current activities and strategy; and provide you with an opportunity to have your say as a member to shape the future of itSMF UK.
An informal catch up and open discussion with Strategy and Planning chair and community members.