Join us for a lunch and learn introduction to Asset Management where we’ll discuss how constant baselining and use of established standards and policies can lead to an increasingly mature Asset Management function.
In this session we will discuss how we can measure the value that Problem Management brings to our organisation, and if there are lessons we can learn and apply to other IT Service Management Processes.
Join us for an insightful morning as our guest speakers and hosts delve into the transformative potential of Artificial Intelligence (AI) in Enterprise Service Management (ESM). Jaro Tomik, Chief Technologist at CDW, will explore how AI is revolutionising business operations and customer service. Highlight key use cases such as self-service virtual agents, major incident detection, […]
Join us for this lunch and learn session where we’ll be covering why do we need Capacity & Performance Management if our Cloud solution automatically flexes
Join us as part of the Armed Forces Community of Practice (COP) — whether you're an existing member or new to our group — as we look ahead to what 2025 has in store.
We are delighted to welcome Lucy Grimwade and David Barrow to our next Women in ITSM Lunch and Learn, where they will share insights from their acclaimed book, Allyship Actually – Why it’s we and not me.
Ahead of International Women’s Day, join the itSMF UK Women in ITSM Community at Center Parcs Woburn Forest for a day dedicated to making time for YOU. In the hustle and bustle of daily life, it’s easy to forget to prioritise ourselves – but this day is all about taking a step back and investing in your own development and growth in our industry.
Join us for an engaging and interactive debate where IT Service Management Frameworks go head-to-head.
This session brings you real world tales from a decade and more in the Service Management kitchen. What's it like at the end of a meal, does each person put their plate in the dishwasher how they see fit? Does the next person move everything so they can fit pots and pans in?
Join us for an insightful morning with our guest speakers and opportunity to network with your peers.
Ground Floor South
Burford House
Leppington
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Tel: +44 (0) 118 918 6500
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