Member Meet-ups and Communities of Practice

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Meet-up: The Journey to AI Ops

BT Northern Ireland BT, Lanyon Place, Belfast, Northern Ireland, United Kingdom

Whether you are very mature in your journey to AI Ops or whether you are just considering starting out, this hot topic deserves the spotlight for a few hours of your time. 

Free

Member Meet-up – Aligning for success!

BT Manchester BT Offices, 125 Deansgate, Manchester, United Kingdom

This in person member meet up will focus on the value of alignment with external standards. We will explore why these standards were pursued, who was involved, what actions they took, lessons they learned, and of course, the value of maintaining the accreditation.

Free

Community of Practice: Armed Forces

Online Delivery

As part of our proud commitment to the Armed Forces Covenant, itSMF UK recently formed a Community of Practice to bring together military veterans, reservists, employers and service providers with an interest in supporting those transitioning from the Forces to mainstream service management.

Free

Member meet-up – What does good look like for ITAM and how do we get there?

Devonshire Hall Fenton Room, Leeds, West Yorkshire, United Kingdom

Asset management is something that organisations everywhere struggle with. What structures have been put in place that can help us get to grips with this ? What works in translating it from theory into practice. Join us on this in person event and find out how!

Free

Service management – where do I start?

Online Delivery

Service management as a profession is often overlooked alongside more familiar job choices. As the function that manages the delivery of IT services (and increasingly other business services) to customers, it attracts individuals from a range of backgrounds, developing their knowledge and expertise in such areas as change enablement, incident and problem management, service design, […]

Free

Online Member Meet-up: Crafting the Next Generation of Service and Experience Management

Online Delivery

The service management market is in flux as certification bodies compete for dominance, and various best practices are under scrutiny. Join us to discusses the result of a seven-month project that conducted research with CXO leaders in large organisations and thought leaders in the service and experience management community.

Free

Community of Practice – Armed Forces

Online Delivery

In this session, the CoP will explore the exciting deliverables the community hopes to achieve, share some exciting news and discuss potential opportunities for the group.

Free