Think ISO 20000 audits are a pain? You’re not alone! But what if there’s a better way?
Join our lunch and learn by Keith Reeves (Service Management Team Manager at DHCW), and learn from his experience of ten years of participating in and coordinating audits within DHCW. Keith will share the good, the bad, and the downright hilarious (well, almost).
Discover, from an auditee, the traps to avoid, the tricks to streamline, the biscuits to buy, and how to actually enjoy the process (okay, maybe not enjoy, but definitely survive).
Ready to make your next audit a breeze? Register today and let’s make audit fun (well, almost)!”
This event will be delivered using Microsoft Teams.
itSMF UK members will automatically earn 1 ‘Community’ ITIL CPD point for attending this event – more details available here.
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you 48 hours before the webinar start date.
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