Online Event: Transforming CX – The dynamic duo of Service Desk & Change Enablement
At this Online member meet up, we will discuss Transforming CX: The dynamic duo of Service Desk & Change Enablement
At this Online member meet up, we will discuss Transforming CX: The dynamic duo of Service Desk & Change Enablement
This event will provide you with a framework and the information you need to capture when writing your Service Design.
Join us for a panel-led discussion exploring the valuable skills of military personnel and their applicability in IT Service Management.
A lunch and learn session when you can nibble on your sandwiches and learn how Computacenter and Brillio solved the “problem” issue.
Whether you are looking at Service Management from an IT or Enterprise-wide perspective, we live in interesting times. Come and join your peers for a face-to-face meet up hosted by the University of Dundee where we’ll hear real-world examples of developments in AI, UI and ESM, and have plenty of time for networking too.
We know that we ought to be in control over how our IT assets are used. But that’s quite challenging in a world of widespread cloud usage, mobile apps and people using their own devices. What should we be doing? How does it add business value? And how do we demonstrate that to senior management?
Come on a journey to plan and run collaborative and engaging workshops.
At this the launch of the 'Woman in ITSM' CoP, join us to gain a deeper understanding of your own imposter psychology and take away some new coaching practices to rise and thrive in your career.
Join us for this lunch and learn session where we'll work through some of the additional things you need to consider when selecting an Enterprise Service Management solution.
Do you work in Leeds and fancy meeting up with some like minded people after work to talk about IT Asset Management.