Member Meet-up – Glasgow
Our next free member networking event in Scotland, focused on 'Enterprise Service Management', will take place at University of Glasgow on 4th June 2019.
Our next free member networking event in Scotland, focused on 'Enterprise Service Management', will take place at University of Glasgow on 4th June 2019.
Jump aboard our first SIG Focus Day with Suzanne Slatter and Richard Horton to consider The Impact of a Customer Experience Focus on Service Design (or what happens when CX means the SDP).
Our next free London & South East member networking event will be hosted at the Nextthink offices in London on 18th June 2019. Please view the event details for the full agenda and timings.
Join itSMF UK’s SIAM SIG and the East Midlands Smart City Alliance to understand the Alliance’s Smart City approach to delivering test beds and solutions as well as a look at SIAM options that can be related to Smart City solutions. The afternoon will be spent collaborating with other attendees to develop SIAM based solutions […]
Remember the bad old days of waterfall projects being thrown over the fence? Now we’re in an Agile world that’s sorted and we’re all happy, aren’t we? Oh, so it’s not working out quite like that? Perhaps we should stop and think why that is and what we can do about it? Join Matt Hoey […]
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The aim of our focus day is to pull together enough content to write a white paper “Problem Management and ITIL 4 – the transition”. During the day we will precis the key areas of ITIL 4 and consider how problem management might both add value to and derive value from the latest guidance.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.