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Member Meet-up – Manchester

October 8, 9:30 am - 4:00 pm

Our next FREE member meet-up event for the North region will take place at the Co-Operative Group offices in Manchester on 8th October.

The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. Among the topics we will discuss Noel Bruton and Alice Doyne will explore different sides how the human factor impacts what we do, and our hosts from the Co-op will be sharing some of their insights – it will also feature a brief itSMF UK update.

Who is it for?

All itSMF UK members.

Agenda

Time  Topic
09:30 - 10:00Registration & Refreshments30 Mins
10:00 - 10:10Welcome & HousekeepingJennifer Smith
ITSMF North Regional Chair
IT Service Delivery Manager at Enact
10 Mins
10:10 - 11:00Transition from On Premise to the Cloud at the Co-OpVicky McGuire
Co-Op
50 Mins
11:00 - 11:45Delivering ITSM using a Hybrid Agile ApproachAlice Doyne
Deloitte
45 Mins
11:45 - 12:00itSMF UpdateRichard Horton15 Mins
12:00 - 13:00Lunch & Networking60 Mins
13:00 - 13:45Firefighting vs Project Deadlines: Organising for Success When the World Doesn't StopNoel Bruton
ITSM Consultant, Trainer & Author
45 Mins
13:45 - 14:30"So what ? " - Group discussions of the day's themesRichard Horton45 Mins
14:30 - 14:45Close and Feedback FormsJennifer Smith
ITSMF North Regional Chair
15 Mins

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

REGISTER NOW!
Chippenham

Details

Date:
October 8
Time:
9:30 am - 4:00 pm
Event Categories:
,

Organiser

itSMF Events Team
Phone:
+44 (0)118 918 6500
Email:
events@itsmf.co.uk
Website:
http://www.itsmf.co.uk

Venue

Co-operative Group, Federation House
Federation House, 2 Federation Street
Manchester, Manchester M4 4BF United Kingdom
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