Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

MarsLander – flight checklist, Paracetamol

Captain’s log: stardate 22 July 2020 The Mission director rubbed his throbbing temples and shifted in his seat to relieve the pain from the pressure points caused by continual virtual […]

Online Member Meet-up

Building on the format of our ever popular Member Meet-ups, this interactive online event will include a presentation on ITIL 4 Create, Deliver and Support from Barclay Rae and Enterprise Service Management from University of Glasgow. The agenda also includes time for group breakout discussions.

Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

How to manage yourself when home-working

Following up on his previous blog, Candy Candappa offers some useful hints and tips on working at home – when and where to work, and how to start and stop. […]

Talking business to the business

Diary entry, CEO of Parts Unlimited: 12 Feb 2020. 8.00. At least the crisp blue sky surrounding the BT Tower in London did something to raise my spirits. The latest […]