Online Masterclass – Major Incident Management
Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Major Incident Management
Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Post Incident Review
Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.
PSMA23 FINALISTS ANNOUNCED
Find out more about this year’s award finalists.
New team member at itSMF UK
We’re very pleased to announce a new addition to our operations team at itSMF UK, Gail Knight.
New faces on the itSMF UK Board
itSMF UK are delighted to welcome Cristan Massey, Keith Reeves, and Vawns Murphy to the Board of itSMF UK following last month’s member election.
Webinar – Leverage your way to greater VALUE!
If you don’t understand leverage, you’re probably working too hard. Join this enlightening session to learn how to leverage your way to greater value.
‘Link the logo’ competition – we have a winner!
Our ‘Link the logo’ competition has now closed. We’ve picked one lucky entrant out of the hat, and we’re delighted to announce that the winner of a full free place at the ITSM23 conference and awards dinner is Lee Young of Leeds Building Society. Congratulations Lee and thanks to everyone who took part!
Webinar – Co-creating value in organisations
Co-creating value in organisations will help you understand how applying ITIL4 and value focussed Enterprise Service Management thinking to your organisation via a Community of Practice can enable you to co-create value for your colleagues, partners, and consumers.
Webinar – Alignment: Let’s get focused!
This session focuses on the critical value component of “Alignment”, extracted from the acclaimed book, “The V*A*L*U*E Formula”, which introduces and explains a fundamental model to help organisations maximise their stakeholder value.
Webinar – The Perfect Match: Your Service Desk and ITIL practices
Bringing the two worlds of Service Desk and ITIL together, this webinar will reflect on BT Enterprise’s journey over the last 2 years in getting these practices under one umbrella with great success.
Announcing the itSMF UK Challenge Cup – enter your team today!
The itSMF UK Challenge Cup is open to all member organisations and is FREE to enter.
