Online Event – Change Management: Lunch & Learn
Join a panel of ITSM professionals from CGI who will share their stories of how they have formed their careers in (or involving) Change Management.
Online Event – Security as your friend
Richard Horton is Service Management Lead at NIHR CRNCC. He implemented an ISO27001 Information Security Management System in 2017 and has been improving it ever since. People outside IT sing its praises, hence running this session. Richard will present and have supporting input from people outside IT on what it feels like to be on the receiving end.
Online Event – Capacity & Performance Management: Lunch & Learn
Capacity and Performance Management is not always well understood. Join us for a Q&A session where industry professionals share their challenges and how they overcame (or are overcoming) it.
Member Meet-up – Asset Management, Major Incident Management and Enterprise Service Management
Come and join your peers for this in-person member meet up event where we’ll see real-world examples of Asset Management, Major Incident Management and Enterprise Service Management from itSMF member organisations – lessons learned and ideas to take away guaranteed.
Online Event: Transforming CX: The Dynamic Duo of Service Desk and Change Enablement
At this Online member meet up, we will discuss Transforming CX: The Dynamic Duo of Service Desk and Change Enablement
Masterclass – Change and Release Management
To operate without formal change and release management capabilities in place risks regular service disruption and adverse impacts to business operations. Instead, attend this event and learn how to minimise risk, reduce service outages, and increase efficiency across IT and business operations.
Masterclass – Change and Release Management
To operate without formal change and release management capabilities in place risks regular service disruption and adverse impacts to business operations. Instead learn how to minimise risk, reduce service outages, and increase efficiency across IT and business operations – attend this event.
